Returns & Exchanges

We want you to be obsessed with your Juicy Couture purchase, but if you are not completely satisfied, we accept returns of unworn, unwashed merchandise with original tags attached within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided at the end of the return request process and secure it to your package.

3

Pack and Ship

Place your items in the original packaging, ensure all tags are intact, and drop off the parcel at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects and approves your return, a refund will be issued to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing